Zopim for Our Android App
답변함We are developing our Android App, and integrated Zopim/Zendesk as Live Chat option. We are facing some difficulties regarding functionality or UI for the same.
1. Progress Circle - Whenever your widget in app is opening or loading, it shows progression circle/bar, which is of very small size. Can we change the size of this?
2. Pink Colour - Progression Circle/Bar as well as Cursor is Pink in color which does not suit our app theme. I guess default colors for this in Android is Pink but we could not find the code to change it in Zopim widget. Can we change this?
3. Agent not available - When our agent is not available. IT displays some message, which we want to change. Can we customized it?
4. Chat Notification - Is there any future update regarding notifications for zopim chat?
5. Chat Pending Box - When a person presses back button of chat on zopim widget in android, a grey colour chat pending box (don't know the proper name for it) is visible. Is there any way to change the colour of it as it doesn't go with our app theme.
Can you please guide us for the above points.
-
Hi Aditya! I'm the Product Manager for our SDKs, and will try to help you out. Here goes..
- Progress circle: There are a few ways you could do this. The spinner is the default Android one, so you should just override that. There are a bunch of articles on Stack Overflow on this general topic :)
- Theme colours: You'll find the customisation instructions for this here.
- Agent not available string customisation: You certainly can change the strings for this. This section of our docs covers string customisation, and the third snippet in there talks about this specific activity.
- Chat notifications: We have no plans at the moment to add push notifications features to the Chat SDK. There is an in-app overlay that is active by default, to alert visitors that they have waiting messages in an active chat.
- Chat overlay: You can customise this, yes. The instructions for that are here.
Hope that helps!
댓글을 남기려면 로그인하세요.
1 댓글