I need some help with adding a ticket field within a report.
I'm currently reporting on some custom organization fields with organization names and ideally, I want the report to look like screenshot A.
Obviously, I can report on the org name and custom fields fine. I'm using organization metric but even if I override it won't run the report with Ticket Group. I've tried to create a metric to grab organization tags as we have a tag for the ticket group but I can't get that to work either.
Any ideas on how to solve this would be greatly appreciated!
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