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2 댓글

  • Ramin Shokrizadeh
    Zendesk Product Manager

    Hi Kinjal,

    Currently, you can only set one timezone per account and there is no department level timezone setting.

    If you are using the operating hours feature, you will need to set the schedule based on the set account timezone. 

    We have no plans in 2019 to offer department level timezone settings.

    Thanks,

    Ramin

    0
  • Kinjal Parekh

    Thank you for your help Ramin.

    Really appreciated.!!

    0

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