Please add a close button to the UI for end users. The current option is never found by end users and causes chat sessions to drag for much longer than they need to, tying up valuable agent resources.
Please don't refer me to the Web SDK again. This is a simple fix to your UI/UX. Web users universally understand the difference between minimize and close functionality.
Thank you for reading
댓글을 남기려면 로그인하세요.