Separate administrator | owner to agent

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3 댓글

  • Jon Daniels
    Zendesk Customer Advocate

    Hello!

    While I don't have an update regarding this feature request, I would like to direct you and anyone else wanting this to vote and add your use case to this post that has a bit more traction here:

    Separate Admin and Agent

    Thanks for adding your feedback there!

    0
  • Sasha Stifel

    this is a must have feature, youy are forcing admins to become agents, when most of the time the admin is just the person who pays, not a front en agent, thats why we have emplees for

    0
  • Nicole S.
    Zendesk Community Team

    Hi Sasha,

    I would encourage you to post in the thread that Jon linked above if you haven't already. In order to streamline the conversation, I'm going to close this one for further comments.

    0

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