We have been using Zopim chat successfully on our website for a number of years using the Zopim API embed script. The widget initially starts minimized through a call to $zopim.livechat.window.hide();
Since the New Year, clicking on the minimized bar/button no longer makes the chat window open up. The chat window element is still active in the DOM when I inspect it, but it has an attribute of display:none. We can force the display of it through $zopim.livechat.window.show(); but clicking on the minimized bar no longer toggles the open/minimized state.
We are not aware of any changes to the site that would have caused this. Has anything changed in the API that would have resulted in this behaviour?
게시물 댓글 달기가 중지되었습니다.