I Have Some Suggestions....

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  • Ramin Shokrizadeh
    Zendesk Product Manager

    Hi there Roblox,

    Thanks for the feedback. The current behaviour for banning a visitor is removing the widget for that specific visitor or IP address. What you want is for the widget to completely block the visitor from using your website?

    That is beyond the scope of what chat software should do and we have no immediate plans on supporting that use case. You might want to look into something like CloudFlare to block certain IPs or countries from visiting your site.




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