We are looking for integrating Maple CRM with Zopim as we have many of customers using Zopim and they want their chats with agents to come as a lead to the CRM. We have contacted in 2013 and the request was not considered.
Request one of the following:
1. Provide an integration option in zopim for Maple CRM
2. Provide an option in Zopim to call external web service API (Maple CRM API), which can post the lead identity and chat details to external system.
Option 2 would help many other systems also to integrate with Zopim easily.
Looking forward for your response.
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