I can not log into the dashboard

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  • Ramin Shokrizadeh
    Zendesk Product Manager

    Hi FUNEART,

    Are you using ESET Nod32 on your computer? ESET actually has a bug with their protocol filtering that breaks services that require websocket connections.

    Here is the post on their site about it: https://forum.eset.com/topic/8355-protocol-filtering-breaks-websockets-after-update-at-5052016/

    Their team are aware of the issue and based on the post in their forums, a fix on their end should be released soon.

    In the meantime, you can temporarily disable protocol filtering.

    Thanks,

    Ramin

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