Zendesk chat init error
답변함
Hi! I'm using zendesk chat web sdk for a year and recently started to receive registration errors "illegal_web_sdk" when trying to initialize web socket with zendesk, then it shuts down the socket. Also the response to messages request is 403 Forbidden. Could you tell me please what does this mean? Is my account key wrong or something else?
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Hi,
I see you have a ticket open already and our advocacy team have reach out to you. Please provide your subdomain and account key to them.
Most likely, your plan is not on Enterprise/Premium or the account key is wrong.
-Ramin
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