ZenDesk Chat Authorization API is giving 500 Internal Server Error.

5 댓글

  • Brett Bowser
    Zendesk Community Team

    Hey Sunny,

    I'm going to create a ticket on your behalf so our Customer Advocacy team can dig into this further. Errors like this are a bit trickier to troubleshoot on a public forum and we will most likely need to gather some additional information from you.

    You'll receive an email shortly stating your ticket has been created.

    Cheers!

    0
  • Ahmad Hayam

    Hi Brett, I encountered the same issue. Any update regarding this?

    Fyi, I'm using zendesk chat trial version, is that the cause?

    0
  • Ahmad Hayam

    Still getting the same error

    [Edit]

    Thanks, there is error in my request format, I should encode redirect_uri parameter

    0
  • Brett Bowser
    Zendesk Community Team

    Hey Ahmad,

    I would recommend sending a ticket to support@zendesk.com so our Customer Advocacy team can dig into this further. They'll most likely need to take a look at some account-specific information to help resolve this issue further.

    Cheers!

    0

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