Create core agent groups for filtering reports


3 댓글

  • Brett Bowser
    Zendesk Community Team

    Hey Pawel,

    If I'm understanding you correctly, you should be able to set up a variable that will take into account these core agents you have.

    The documentation I attached above will help with setting this up.

    Let me know if you have any other questions for me.


  • Pawel Dziadzia

    Hey Brett,

    Huge thanks, this is exactly what I was looking for - perfect!

    Tried it out, works exactly as requested. 

    Thanks again and have a great weekend!

    Best regards

  • Brett Bowser
    Zendesk Community Team

    Awesome! Glad to hear it Pawel :)

    You have a great weekend as well!


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