customer satisfaction rating in zendesk chat (zopim) not carried to the ticket in zendesk

1 댓글

  • Brett - Community Manager
    댓글 작업 고유 링크

    Hey Edwin,

    I'm going to generate a ticket on your behalf so our Customer Advocacy team can dig into this. It's hard to determine why this is occurring without looking at a couple of ticket examples.

    You'll receive a follow-up email shortly stating your ticket is created.



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