Log of outgoing emails

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6 댓글

  • Graeme Carmichael
    댓글 작업 고유 링크

    Simon

    If you are on the Enterprise Plan, there is a mail archive feature.

    Otherwise, check the 'Show Events' option when viewing a ticket in Support to ensure triggers and automatons are firing as expected.

    1
  • Simon Mayr
    댓글 작업 고유 링크

    Hi Graeme Carmichael,

    we are on the Professional plan, but the Show Events option is exactly what i was looking for. Thank you very much!

    Regards,

    Simon

    0
  • Victoria Schulte
    댓글 작업 고유 링크

    Hi Simon,

     

    Is this issue persisting in your organization?

    I am experiencing a similar issue.

     

    If resolved, let me know what was the resolution path.

     

    Thank you

    Victoria

    0
  • Devan - Community Manager
    댓글 작업 고유 링크

    Hello Victoria,

    Could you please elaborate on the exact issue you are experiencing so we can better troubleshoot this for you?

    Best regards.

    0
  • Victoria Schulte
    댓글 작업 고유 링크

    Hi Devan,

     

    I'm already working with Tier 3 on the issue I'm experiencing.

    You can disregard my question.

     

    Best regards 

    0
  • Nicole - Community Manager
    댓글 작업 고유 링크

    Thanks for letting us know, Victoria.

    0

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