Zendesk Chat transfer

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  • Ramin Shokrizadeh
    댓글 작업 고유 링크

    Hi Noah,

    The reporting today should attribute the chat to whoever is in the chat conversation once the session is ended by the visitor or expires naturally.

    When you transferred the chat, did both agents remain in the conversation or did one leave?

    Thanks,

    Ramin

     

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