Comparing custom metrics to previous month/year

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  • Brandon Tidd
    댓글 작업 고유 링크

    Hi Jessica,

    Would you be able to provide a screenshot of your custom metric language?  

    Also - While you can't compare a metric against itself - have you tried creating two (identical) metrics, and naming them CSAT1 and CSAT2, and then running a result metric calculation based on comparing those values?

    Looking forward to your thoughts!



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