Is there a metrics for clock in time

2 댓글

  • Jessica Strozyk

    I think you can accomplish this using the time tracking app: https://www.zendesk.com/apps/support/time-tracking/

    1
  • Brandon Tidd
    Community Moderator

    Jessica is right this app would be the the fastest way to get to the metric in question.
    Note for this app to work correctly you have to add the two fields to every ticket form.

    0

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