Setting Department with triggers for a new chat after conversation ended

7 댓글

  • Dean Kenny
    댓글 작업 고유 링크

    Hey Udi,

    Thanks for posting and for the added detail.

    Would you mind sending a screenshot of the trigger?

    Thanks,

    Dean

    0
  • Udi Miron
    댓글 작업 고유 링크

    Hey Dean

    Here it is

    0
  • Dean Kenny
    댓글 작업 고유 링크

    Hi Udi,

    Looks like this is a bug our team is currently working through, well spotted!

    I will update you once a fix has been pushed.

    Thanks!

    Dean

    0
  • Udi Miron
    댓글 작업 고유 링크

    Hi Dean,

    Thanks for the quick resposne. Looking forward to hearing back from you.
    Do you have any estimates when this will be fixed? (are we talking days / weeks / months?)

    Udi. 

    0
  • Dean Kenny
    댓글 작업 고유 링크

    Hi Udi,

    This depends, are you using the Web SDK or the Web Widget?

    Thanks,

    Dean

     

    0
  • Udi Miron
    댓글 작업 고유 링크

    Web Widget 

    0
  • Dean Kenny
    댓글 작업 고유 링크

    Thanks Udi,

     

    This will likely be fixed in the next two months or so. I am keeping an eye on the issue and I will update you as soon as something is pushed.

     

    Thanks,

    Dean

    0

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