Explore - Wrap around text for satisfaction

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4 댓글

  • Marie-Cathrine Sørensen
    댓글 작업 고유 링크

    Hi James,

    You can wrap text to be multi-line by clicking the chat configuration button and then on Columns. Then deselect 'Fit to content' and an option will appear called 'Allow multi-line', select this. Here you can also adjust the width of the different columns of the table. 

    #helpsome regards,
    Marie-Cathrine Sørensen
    Business Intelligence Analyst @ helphouse.io

    0
  • James Freeman
    댓글 작업 고유 링크

    Thanks Marie-Cathrine,

     

    I have done that now, but the columns have all "bunched up" and I am unable to specify a width for the column.

     

    Also, am I right in thinking, it seems Zendesk refers to Rows as Columns and vice versa?

    0
  • Marie-Cathrine Sørensen
    댓글 작업 고유 링크

    Sadly the multi-line removes some of the margins of the fields. And you are only allowed to adjust the width of the columns - not the height of the rows. 

    And you could say that. If you put an attribute in the row section they will appear as a column with the values displaying vertical, and what you put in the columns section will display the values horizontal as "headers" in the table.

    1
  • James Freeman
    댓글 작업 고유 링크

    Thanks Marie-Cathrine,

     

    Its odd that we have to take it apart to change things, but I just managed to make it usable!

    0

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