Add a feature to prompt a message or to show a default message on chat box
답변함Hi Zendesk,
We want to show a default message on the chatbox when a user opens the chat, in order to show a notice for the users. A message for telling the users not to share any personal information during the chat.
Is it possible? We are using the chat widget on the website. Please help.
Thanks
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Hey Hemant,
You should be able to set up a chat trigger that will send a proactive notification to the user. Here's a sample trigger below:
Let me know if that doesn't get you the results you're looking for.
Cheers!
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