Help needed on the help center language issue

답변함

4 댓글

  • Ifra Saqlain
    Community Moderator

    Hey Cy,

    If  your code have Zendesk component like :

    <a href="{{url}}" title="See More"> {{t 'see_more'}} </a> // for hompage button

    and

    {{link 'new_request' class='submit-a-request'}} //for header link 

    then your button should be changed in the other languages.

     

     

     

    but if you wrote hard coded text like:

    <a href="{{url}}" title="See all Articles"> See all Articles </a>

    and 

    <a href="{{url}}" title="Send us a Ticket"> Send us a Ticket </a>

     

    then you need to create the DC for the hard coded text and then your text would be the change in another language.

     

    Please read this article, it will help you for-

    How can you create the DC and how to add on the template?

    https://support.zendesk.com/hc/en-us/articles/203663356-Providing-multiple-language-support-with-dynamic-content-Professional-and-Enterprise-

     

    also this one.

    https://support.zendesk.com/hc/en-us/articles/203661426-Changing-your-Help-Center-design-based-on-your-end-user-s-language-Guide-Professional-and-Enterprise-

     

     

    Let me know if any confusion or issue :)

     

    Thank You

    Team

     

    0
  • Cy Yeap

    I am unable to put the dc placeholder , my help center is using the chinese (HK version) on the dc i can only choose from chinese(CN or TW) 

    0
  • Cy Yeap

    This is the coding to this <a href="{{url}}" title="See all Articles"> See all Articles </a>

    I am unable to put the dc placeholder , my help center is using the chinese (HK version) on the dc i can only choose from chinese(CN or TW)

    0
  • Ifra Saqlain
    Community Moderator

    Hey Cy,

     

    You can use TW.

     

    Thank You

    Team

    0

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