Event´s Format

5 댓글

  • Toby Sterrett
    Zendesk Product Manager

    Hi Tobias, thanks for reporting this. I assume you're referring to the tags area text overlapping?

    0
  • Tobias Hermanns

    Hi Toby,

     

    yes, overlapping and I never see "left / right" place of tags just from "top to bottom" but this view I never saw before.


    Thanks.

    0
  • Toby Sterrett
    Zendesk Product Manager

    Tobias Hermanns this should now be improved if you refresh a ticket's events view.

    0
  • Tobias Hermanns

    Hi Toby,

     

    i can still reproduce these issue.

     

    Ticket 127292 for example, you can see via Assumption feature.

     

    Thanks.

    0
  • Joel Hellman

    Not related to this EAP, but how I wish we could bother to simplify the events logs for tag changes. 

    The tag changes can be important but are always hopelessly hard to read:

    Just compare the current and new tags and give us the delta.

    I.e. the line above could be summarized as this (=tags added, tags removed)

    If there are reasons to keep the full log - I don't know, maybe if you need sense of the tags state at the time of the change event? - a way to toggle the delta and the full before and after state would be great.

    1

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