What it is you're trying to do
I want to follow up tickets that is solved by agents without leaving a public comment.
What you've tried so far
Automation: Doesn't have the condition
Views: Can't filter out which tickets has "no comment" or "private comments" when the last updater is assignee.
Trigger: Doesn't have "Comment > Is not > ..." statement
Tick or tag every ticket that has a comment upon solve and build a view with Tag: "does not contain" > The Tag.
Though this is not very pretty.
Is there a more straight forward way to achieve this?
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