Any plans to add quoting functionality?

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4 댓글

  • Kasper Sørensen
    Zendesk Product Manager

    Hi Justin!

    Thank you for posting this question. We are current planning out the next couple of months work and one of the things we are looking at is adding a few improvements to the comment editor, and one of the improvements is the ability to add a quoted text block. This could be used to quote any kind of content really, be it a previous comment or some external piece of content.

    So that's good news, but the one thing that might not be exactly what you're asking for is if you imagine every comment having something like a "Quote this comment" link and that somehow auto-populates a reply with a quote. You could technically build that yourself by adding such links and a script into your theme, but it's not something that's in our plans to offer out of the box soon.

     

    1
  • Gabriel

    Hi Kasper, any news on this? Agree with Justin, it would be a good feature. 

    1
  • Kasper Sørensen
    Zendesk Product Manager

    Hello both,

    Just wanted to let you know that the editor has been enhanced with this functionality now.

    Use the quotation-mark icon to the right in the toolbar.

    0
  • Maggie Ungerboeck
    Community Moderator

    This will make our community users very happy! Thanks for the update Kasper!

    0

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