I'm using channel framework https://developer.zendesk.com/apps/docs/channels-framework/introduction and I have a problem.
The case is:
1. I solve a ticket created by channel integration
2. I create follow-up of this solved ticket
3. When I try to write comment on the follow-up ticket, channelback now working https://developer.zendesk.com/apps/docs/channels-framework/channelback
Is it possible to answer on a follow-up created by me?
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