How to store data in zendesk using Zendesk APP.

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  • Bryan - Community Manager
    Zendesk Developer Support

    Hi Kalyani Wani

    The Zendesk Apps framework allows you to create private and public apps. A public app is one that is written and provided on the Zendesk Apps Marketplace. These public apps are for anyone who might have a Zendesk account. The apps.zendesk.com location is only used for public apps for the Zendesk Apps Marketplace.

    A private app is one that is custom written but installed on a specific Zendesk account instance decided on by you.

    That said, if you're just starting out and want to learn more about the different options of how to integrate with Zendesk Support, I suggest these articles:

    Integrating with Zendesk

    Getting started with apps

    Using the Zendesk Apps framework

    I hope the above helps!

    If you do begin developing integrations and have developer oriented questions, I suggest posting in the developer community -- you'll find more focus in getting developer oriented questions answered there:

    https://develop.zendesk.com/hc/en-us/community/topics

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