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  Nicole S.

  • 2020년 07월 20일 14:54

  Zendesk Community Team

  Hi Hannah - 

  "EAP" stands for "Early Access Program." It's the same as what a lot of other companies refer to as "betas." Basically, it's when we want to test a new product or feature with a small group of users as one of the final validation stages before a release. 

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