Display friendly name instead of ID in customer context

4 댓글

  • 공식 댓글
    Kate Griggs
    Zendesk Product Manager

    Hi Kalle! Thanks for the feedback - we'll keep these suggestions in mind as we plan future Events consolidation efforts between the Sunshine Guide Events EAP and Interaction History.

  • Kalle Windefalk

    and same goes for articles. Insted of article ID it would be great to show at least the title of the article and preferably the title and link to the article. 

    0
  • Bryan - Community Manager
    Zendesk Developer Support

    Hi Kalle Windefalk — I've pinged the product managers for this EAP and they should be responding soon (same with your other post in this area). Thanks for your patience!

    0
  • Kalle Windefalk

    Thank you =)

    0

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