I'm trying to slice data by ticket tag so that I could see the volume/percentage for each tag per month for example. I was trying via groups, however, it didn't work. I have 8 tags in my report in Insights(screenshot below) and I'm able to split the month's data by ticket tag.
Can someone advise how I can build this kind of query in Explore? I've tried via Groups but it didn't work.
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