This has been a recurring issue that the only known fix is to clear the entire browser cache and cookies.
It has become tiresome to do this and log back into all of my websites.
The problem that happens is that on occasion, about once per week, I no longer receive incoming chat notifications from Zendesk Chat as well as other audible queues while in a chat such as an end user responding.
The other problem is that I am not able to upload files to Zendesk Chat.
These problems ALWAYS happen at the same time and the only solution seems to be to clear the cache and cookies for the browser. I've already checked the obvious and the site is not muted.
Any assistance would be much appreciated.
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