Can I get suggested FAQ articles via api?

1 댓글

  • Karen Snyder
    Community Moderator

    Kazuaki.Takahashi I'm not sure what you're trying to accomplish. Are you referring to when the user is filling in the subject of a ticket? There is already Zendesk functionality that will display articles that match the subject. If you want to do your own search, this article describes the Search API.


댓글을 남기려면 로그인하세요.

Zendesk 제공