CC and Followers Feature: Users Name/Email Address Cutoff
We just turned on the CC and followers feature, but now all long names and email addresses of contacts are cut off in the TO and CC fields - we can not see the full names.
If you type in the requestor section it wraps and is fine, but if you type in TO or CC it cuts off.
The issue here is for example when we work with a company with a long name and we need to mark that this contact is from the finance team and what their name is - we were righting the names something like
- COMPANY NAME - FINANCE CONTACT 1/2 - JOHN SMITH
- COMPANY NAME - FINANCE CONTACT 2/2 - JANE DOE
Even once you select the contact you can not see the full contact name, when you hover it shows you only the email address, but that doesn't help us make sure that we selected the correct person.
There are basically two simple sets that need to be handled with a minor CSS change.
- allow "white-space" in order to be able to see the full contact name (current setting is "hidden" if I'm not mistaking)
- change the email CC field to "max-width: fit-content"
Zendesk can you please make this fix?
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Here you can see the issue and what the desired fix is
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Great idea! Would also love to see this fix apply to User's Organization Memberships!
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