Chat Past visit -- identify for same email account
We noticed that the "Past visit" in the Chat dashboard can not display or identify the same visitor if they are log in from different devices. Could you please look modify this issue? We want to check the same visitor past record, if they are using the same email account.
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Hi Mellisa,
You should be able to prevent this if you set the filling out of user information as mandatory before the start of the chat!
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