Showing all sections/articles

6 댓글

  • Eric Miller

    Carlo, there is no out of the box way to do this, but it can be done with some customization of your theme. Limiting the article list for a section is the default Guide behavior. For a reasonable fee we had Lotus Themes (a Zendesk partner) implement this feature in our theme. I don't know the details but it involved creating a Javascript file which uses the Zendesk API to call for all the articles. One additional consideration is that additional coding is needed if you want those articles pulled in via the API to display in the same order you have manually set in the Guide management interface. But both can be done with the additional coding. Perhaps others here know more on the "how to." 

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  • Carlo

    Hi Eric, thanks. I already did it by removing a part of code from the hbs.

     

    Carlo

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  • Eric Miller

    Carlo, what did you remove from the hbs to allow all items to be displayed?

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  • Carlo

    Hi Eric, honestly I do not remember the exact code line, I did a few tries. However I went into the hbs and searched for "See all section". You need to remove that line.

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  • Eric Miller

    Did removing the line of code actually result in all articles/sections displaying? Or did it just remove the text/link that provided the full list?

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  • Carlo

    Yes, I have all articles displayed now!

    See here: https://zakeke.zendesk.com/hc/en-us/sections/360003118434-User-Guide

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