Explore query updates don't auto-populate back to the dashboard

8 댓글

  • Chris Bulin
    Community Moderator

    Hi Vladimir Petrushenka thanks for posting this. This is indeed how the system works. I agree it is not ideal. It would be nice if there was a publish to all button or something that allowed it to be pushed to all of the dashes it lives on.

    2
  • Vladimir Petrushenka

    Thanks Chris, yes, this is very annoying. Do you know if there any plans to change this functionality? 

     

    1
  • Chris Bulin
    Community Moderator

    You're welcome. I'm not aware of of any plans. The Community Mods are volunteers that don't work for Zendesk though, so there may be plans I'm not aware of. I do know that posting here is the best way to get it into the plans :)

    1
  • Franco Landa

    This is definitely annoying and leads to complaints from our Team Leaders who build dashboards, assuming that the system is broken or they have done something wrong. As soon as a query that is used on dashboards is updated, the query on the dashboards should reflect the updates.

    4
  • Jon Thorne

    Big +1 on this - a real pain point, and as Franco says it drives confusion among people managing dashboards 

    2
  • Ruth Nogueron

    Yes, this is a total pain point; we have to remember to track down each Dashboard that a query is in to make sure we edit and publish it again.

    2
  • Sydney Neubauer

    Is it documented anywhere in Zendesk's explore materials that you need to update each dashboard when you update a query?

    1
  • Maggie

    +1 on this. When I update a query, I would like the option to push the updated query to the dashboards using it. 

    1

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