Our organization has a large Knowledge Base and we want to be proactive about reviewing articles to make sure that the are accurate/updated as systems change. I'd like to create a query in Zendesk Explore that shows articles by their last updated date, but I don't see that attribute in the existing data sets. Has anyone successfully created a query/dashboard in Explore with this info?
We've been using saved searches/lists in Guide Admin, but it's cumbersome to manage. We'd like to be able to automate reminders and distribute the list of articles that need review to the authors.
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