Hi There !
I have used the mobile chat SDK to create a chatbot experience with triggers that helps me create a personalised experience for all the Users.
Now, my problem is these triggers won't work until I login and keep the console alive. That means at-least 1 agent active always.
What I require is the chatbot to work in its truest sense, like completely agentless. I would like to see if this (Agentless workflow that does not require me to go to console and login or check in the console from time to time to keep the session alive) was possible in Zendesk Chat (or) not.
Please help me out.
Thanks in advance. :)
댓글을 남기려면 로그인하세요.