Help Center Template to read from Ticket Fields when using KC App

1 댓글

  • Chandra M

    We currently work around this by running a macro that creates a ticket comment in the format of an article with the ticket fields pulled in, and then copying and pasting that into the article itself. It would be great if we could skip that step though (and skip maintaining macro versions of all of our KC templates). 

    0

댓글을 남기려면 로그인하세요.

Zendesk 제공