About automatic deletion of specific received emails(受信した特定のメールの自動削除について)

4 댓글

  • Cheeny Aban
    Zendesk Customer Advocate

    Hi 伊藤(カスタマーサポート)

    Are you pertaining to the received emails on your instance? If yes, unfortunately, there is no native way to auto-delete tickets. As of the moment, the closest workaround is to create a trigger that will auto-close the ticket.

     

    1
  • Thank you so much for your reply!

    So I'd like to set that trigger but I have no idea what to do.If you know the process, could you tell me that please?(> <)💦

    0
  • Cheeny Aban
    Zendesk Customer Advocate

    Hi 伊藤(カスタマーサポート)

    You can use the Trigger conditions and actions reference article to build your automation

     

    0
  • Cherry

    Sorry for the late reply! 

    Thank you for telling me the URL. I'll check it.

    0

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