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Explore "Flaw"
2021년 2월 23일에 게시됨
When using Explore for reports, it is very frustrating that my date range doesn't transfer to different tabs. Since I can't see my satisfaction scores on the same page as agent activity, it would be a huge time saver, and ensure accuracy if the date I enter on the first tab stays constant throughout all the tabs.
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댓글 3개
Hillary Latham
Hey Melony - this should work, but you do need to have the time filter on each tab and then make it shared across tabs (which should be the default) and apply to all the different data set type dates (the same ones as applied on each tab). If you don't have the same filter on each tab, the filter won't apply (which I like for dashboards where I want to drill down on one tab but see trends across larger date ranges on other tabs).
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Melony Young
Hilary,
The whole point is that I don't want to have to select the dates on every tab. It's time consuming and if I forget, I'm reporting the wrong numbers.
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Hillary Latham
Hey Melony - you don't have to enter it on each tab. If you share the filters across tabs, then what you enter as a date on one will be the filter on the other tabs. You do have to include the filter on all the tabs you want to share it with. Basically the "share across tabs" feature on filters needs a filter to share with.
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