최근 검색

최근 검색 없음

Using GIFs or image attachments in Twitter Channel

image avatar

Jose Paz

2021년 2월 04일에 게시됨

Hey all! 

Not sure if this has been posted before, but I'm looking for a way to post GIF replies to users on Twitter. At the moment, the Twitter channel appears to be missing the attachment option. The GIFs we want to use are internal and not using a service like GIPHY.

Any help would be appreciated, thanks!

2

4

댓글 4개

날짜
    image avatar

    Iddo Lev

    Yes please - Images and GIFs has become a substantial part of twitter conversations and therefore is crucial for effective communication. Lacking this in the Zendesk integration is a major disadvantage

    1

    image avatar

    Iddo Lev

    Why can't the Twitter integration simply have the rich text input interface that exist in the default tickets?

    0

    image avatar

    Raphaël Péguet - Officers.fr

    +1

    0

    image avatar

    Rihab Bannour

    I fully agree with Iddo's suggestion. As customer support, it is crucial for us to provide detailed guidance to our customers, including sharing screenshots to help them troubleshoot effectively. This feature is essential and should be prioritized for implementation.

    0

    댓글을 남기려면 로그인하세요.

    원하는 정보를 못 찾으셨나요?

    새 게시물