How to add the unsubscription link to the notification?
답변함Hi, we have a few challenges with the article or section notifications.
We have already noticed that Liquid markup is not supported by Zendesk Guide. Ok, so now we don't have a signature (I don't know if it's legal, but Zendesk doesn't have a signature either).
Now we want to add the unsubscribe function, but I can't find any documentation?
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Hi Ronja,
I'm sorry to say that Zendesk doesn't currently support the customization of subscription email notifications from Guide and Gather. There is a product feedback thread on the general subject of customizing these emails, but so far, no one has mentioned wanting to add an unsubscribe link – would you mind adding your use case here?
Customize Help Center "Follow section" email notification -
Hi Dave, I added my use case there. But I wonder how Zendesk itself adds the unsubscribe function to the notification email?
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We added the {{footer}} element and now it works.
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