최근 검색
최근 검색 없음
"Zendesk Chat" and "Zendesk Support for WordPress" updates?
2021년 8월 18일에 게시됨
Hey Zendeskers! I have worked in the recent past with a WordPress-based company's support team that uses Zendesk for trouble tickets, so I am familiar with the platform.
Fast-forward to today - I am building an online forum community for a very popular WordPress theme. The owner of the above company loves the idea, and wonders if I can include Zendesk support from within the community.
I have run across the title-mentioned two plugins. However, the community chat about them, and the updates to the plugins, seem to be old in a way that invites concerns.
Does anyone know if there will be continued updates to these plugins? Considerations are compatibility with WP 5.8 and with latest WooCommerce (as I've seen issues with these in even some of the more recent comments I've been able to find).
There is also a plugin called "CRM Perks – WordPress HelpDesk Integration – Zendesk, HelpScout" (etc.). It is recently updated, seems to be legit, but very few implementations.
Would love to get feedback from anyone with experience in this regard. Thank you! :)
0
댓글 2개
공식
David Gillespie
Hi @...!
The Zendesk plugin for Wordpress is maintained and supported by our team at Zendesk, however, there isn't an active feature roadmap for the integration.
Unfortunately I can't comment on the CRM Perks plugin, it might help to reach out directly to their team, here are their contact details.
Thanks,
David
0
Terry Hale
@..., thanks very much for the response!
0