최근 검색

최근 검색 없음

chat assignment timestamp

답변함
image avatar

Harper

2021년 9월 02일에 게시됨

where can I see chat assignment timestamp

0

1

댓글 1개

날짜
    image avatar

    Ramin Shokrizadeh

    Zendesk Product Manager

    Hi Harper,

    We currently do not surface assignment events in the transcript or in the chat dashboard.

    You can look at using the incremental export APIs and use the engagement information to get more details on parts of the chat conversation: https://developer.zendesk.com/api-reference/live-chat/chat-api/incremental_export/#incremental-chat-export

    -Ramin

    0

    댓글을 남기려면 로그인하세요.

    원하는 정보를 못 찾으셨나요?

    새 게시물