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Alphabetize custom fields on Automation config screen
2021년 8월 12일에 게시됨
Could you please alphabetize the ticket "Master fields" and requester custom fields on the screen where an automation is configured. Currently, we have to scroll through 5 "pages" of custom fields, and it's takes a while to try to find the exact custom field.
Here is one example of a "page" of custom fields:
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댓글 3개
Pedro Rodrigues (opservator.com)
Hi @..., I agree this would come in handy, indeed!
An alternative would be having the ability to search the field. There's already a feature request for this, in case you'd like to upvote it: https://support.zendesk.com/hc/en-us/community/posts/360001611028-Drop-Down-Field-Searchable-
Both features can go hand-in-hand, of course :-)
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CJ Johnson
Agreed, I would love to be able to type and search like you can with triggers.
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Gaurav Parbat
Hey all,
We are working on making more improvements to the trigger condition builder and will consider this enhancement for our 2025 planning. We are going to leave this post open for comment to allow others to provide their feedback and use cases, however please note as is stated in our Community Guidelines that we can not commit to prioritizing any one piece of feedback we receive in the community.
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