최근 검색

최근 검색 없음

Custom fields on User Profile

답변함
image avatar

Ana Luisa Santos

2021년 10월 14일에 게시됨

Hi there, it's not possible at the moment to see custom fields in the user profile on the right hand side of the agent workspace which is a bummer because it's the perfect place to store and have accessible at a glance important data from a customer. Do you have any plans to add an option to make it visible/not visible?

1

2

댓글 2개

날짜
    image avatar

    Jacob the Moderator

    Zendesk LuminaryCommunity Moderator

    Hi Ana,

    Have you tried the marketplace app User Data?
    With it, you can pick which user fields, including custom fields, you want to be displayed in the sidebar.

    Hope that helps.

    -1

    image avatar

    Ana Luisa Santos

    Thanks Jacob! I'll try that!

    0

    댓글을 남기려면 로그인하세요.

    원하는 정보를 못 찾으셨나요?

    새 게시물