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Improvements to Sell
2021년 6월 21일에 게시됨
Hello,
I am writing this to bring awareness because I am unsure what the process is for Zendesk to take action or if the employees are limited with their involment for improvements.
I am a heavy user with Zendesk Sell and I am always finding areas for improvement and if I find one and bring it up to Zendesk the response is always the same, "... I'd highly recommend posting this on our community page for Sell (Feedback on Sell) so that other users can vote on this as well as comment.
https://support.zendesk.com/hc/en-us/community/topics/360003042793--Feedback-on-Sell
If you have any other questions, please let me know!"
Is there a way that when someone like myself brings up a shortcoming that Zendesk will take action and create the post for feedback? I would assume this would fall in line with Zendesk wanting to make improvements but they leave it up to their customers to take all action.
Thank you,
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Jakub Tutaj
Jay, thank you so much with your involvement in this community!
Be assured all your feedback, and comments are read, and taken to the product team, where we later use all customer feedback into account for future improvements.
I see how leaving feedback elsewhere could land in here, without asking you to do it. That would certainly simplify the whole process. I'm passing this piece of feedback further, and thank you, this might help streamline the discussions.
All the best,
Jakub
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