Call for feedback - Zendesk Guide Communities research initiative
Hey everyone,
The Zendesk Guide team is looking to start doing some additional research around our Communities feature. We’re hoping to start work on improvements in 2019. As part of this, we’re hoping to start preliminary research and talk with customers about what they want out of the Guide community platform.
If you have a community on Zendesk Guide, a community on another platform, or are looking to build a new community, we are very interested in talking to you.
The interview will take 20 minutes and contains some very basic questions about the Zendesk community platform and community building in general.
Sign up for an interview through this link: https://calendly.com/zencommunity/interview
If you have any questions, the time slots don’t fit your schedule, or anything else please post below!
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Hi Oscar,
We're definitely interested in a meeting, but it seems your Calendly is not a fan of people meeting in Eastern time. We love Zendesk, but we've got limits ;). Are the appointments just super popular, or is the a bug with your calendar system? We're available on Thursday, sometime between 9:30am->12pm, if that works for Zendesk.
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Hi Dan,
I have gone ahead and added some more time slots for you on Thursday, so you should be able to book something after 9:30.
Looking forward to hearing from you!
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Hi,
Are you still looking for people to interview? We have a huge company initiative around further expanding our community and would be happy to participate in your information gathering if it's still open!
Thanks,
Maggie Ungerboeck -
Hi Oscar,
Your link is no longer valid, and this is a Pinned post in your Community. Are you still gathering feedback and doing interviews, or is this a stale thread?
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Alive or dead?
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Hi all, sorry for the late replies from our side. And thank you for showing interest. We are currently not looking for more respondents to this research.
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