최근 검색


최근 검색 없음

Max time limit for agents to be away



2020년 6월 12일에 게시됨

If agents on a small team accidently leave themselves in "away" status for a long time, they can inadvertently keep customers waiting for a long time.  It would be desirable to have their status change from away to offline automatically after a time limit expires.


3

2

댓글 2개

Has this issue been updated? I would like to have a max time limit or the ability to disable this feature. 

0


Same here! 

0


댓글을 남기려면 로그인하세요.

원하는 정보를 못 찾으셨나요?

새 게시물