최근 검색

최근 검색 없음

Using date range calculated metric in a standard calculated metric

답변함
image avatar

Le blagueur masqué

2020년 12월 28일에 게시됨

Hello,

I am trying to use a date range calculated metric in a standard one but I don't succeed.

I have my two metrics : 

The first one is a date range calculated metrics wich give me the first reply time for yesterday : 

 

The other one is a "basic" one which is only the average of the first result :

Results are not the same. Do you know how to use a date range calculated metric in a standard calculated metric ?

Thanks,

0

1

댓글 1개

날짜

    공식

    image avatar

    Taylor Bowser

    Zendesk Customer Care

    Hi Thibault, 

    Thanks for reaching out! It sounds like you would only need to create a date range calculated metric and choose the AVG aggregator to find this data. 

     

    Your second metric isn't needed as it's calculating an average of averages - which doesn't seem like the end goal. 

    Hope this helps!

     

    0

    댓글을 남기려면 로그인하세요.

    원하는 정보를 못 찾으셨나요?

    새 게시물